WinBerry Privacy Policy

At WinBerry Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit winberry.casino, register an account, or use any of our services. By accessing WinBerry Casino online, you acknowledge that you have read and understood this policy and consent to the practices described below.

Winberry.casino is owned and operated by 3-102-937610 SRL, registered in San Jose, Montes de Oca, Costa Rica, and is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202510054-FI2. We operate in accordance with applicable data protection laws governing our target markets, including Canada and select European regions.

Information We Collect

When you sign up for WinBerry casino login, play our winberry slots, or interact with our customer support team, we may collect several categories of personal information. We gather this data to verify your identity, process transactions, and provide a safe and personalized winberry casino online experience.

• We collect registration details such as your full name, date of birth, email address, phone number, and residential address.
• We record payment information related to deposits and withdrawals made through Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, and cryptocurrencies including USDT, BTC, ETH, LTC, and TRX.
• We track your gaming activity, including games played, wagers placed, and winnings, to improve our winberry casino slots and winberry live casino offerings.
• We store technical data such as your IP address, device type, browser information, and login timestamps when you use the winberry app or access our site via mobile or desktop browsers.
• We retain communication records when you contact us via live chat or email regarding winberry bonus offers, account issues, or general inquiries.

How We Use Your Information

Our team uses the information we collect to operate, maintain, and enhance our platform. We rely on this data to deliver winberry casino bonus promotions, manage our VIP Program, and ensure compliance with our licensing obligations under the Anjouan authority.

• We use your data to verify your identity and comply with Know Your Customer (KYC) and anti-money laundering requirements.
• We process your payment details to facilitate deposits and withdrawals in accordance with our stated minimum deposit of $100 and minimum withdrawal of $100.
• We analyze your gameplay patterns to personalize offers such as the winberry no deposit bonus, welcome bonus packages, and Wheel of Fortune rewards.
• We send you promotional communications about tournaments, cashback, and winberry deposit bonus opportunities, unless you opt out.
• We use aggregated data to improve our game selection across slots, live casino, crash games, and jackpots.

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you when you create an account, our legitimate interest in preventing fraud and ensuring platform security, and your consent when you opt in to receive marketing materials from WinBerry Casino. Where required by applicable law, we will seek your explicit consent before processing sensitive information.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate our services effectively.

• We share data with payment processors to complete your transactions securely.
• We disclose information to regulatory authorities when required by our Anjouan license or applicable law.
• We work with game providers such as Pragmatic Play, Evolution, BetSoft, and Yggdrasil, who may receive limited gameplay data necessary to deliver their content.
• We may share information with fraud prevention and identity verification services to protect our platform and our players.

Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption protocols, secure servers, and restricted access controls. While we strive to protect your data at every level, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and safeguard your winberry casino login credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. These tools help us understand how players interact with winberry casino slots and other features. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records and KYC documentation are typically retained for the period required by applicable financial regulations, even after you close your account.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal and regulatory retention obligations.
• You have the right to withdraw consent for marketing communications at any time.
• You may request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, you can contact our support team, and we will respond within a reasonable timeframe in accordance with applicable law.

International Data Transfers

As we serve players across Canada and select European and other regions, your data may be transferred and processed in countries outside your country of residence. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards and that your information remains protected regardless of where it is processed.

Children's Privacy

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from an underage individual, we will take immediate steps to delete such data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about how we handle your personal data, please reach out to our support team. We are available 24/7 via live chat, or you can email us directly for privacy-related inquiries or VIP account matters.

• General support: [email protected]
• VIP assistance: [email protected]

We value your trust, and protecting your privacy remains one of our top priorities as you enjoy everything WinBerry Casino has to offer.